At Horizon Virtual Academy, we strive to provide high-quality educational content and a positive learning experience for all learners. We understand that circumstances may arise where a student wishes to withdraw from a course. To ensure fairness and transparency, the following refund policy applies.

Students may request a refund for an enrolled course subject to the following conditions:

• A refund request must be submitted within 3 days (72 hours) of the enrollment date.
• Only 80% of the course fee is eligible for refund.
• The remaining 20% will be retained to cover administrative, processing, and service costs.
• Refund requests submitted after the 3-day refund period will not be eligible for consideration.

Refund Request Process

To apply for a refund, students must contact Horizon Virtual Academy and provide the necessary enrollment details.

For refund applications, please contact us at:

Email: support@horizonvirtualacademy.com
WhatsApp: +923438718671

All refund requests will be reviewed and processed in accordance with this policy.

Refund Processing Time

Once a refund request is approved, the eligible refund amount will be processed within a reasonable period. Processing times may vary depending on the payment method used.

Non-Transferability

Refunds will be issued only to the original purchaser and through the original payment method whenever possible.

Policy Updates

Horizon Virtual Academy reserves the right to modify or update this Refund Policy at any time. Any changes will be published on this page and will become effective immediately upon posting.

Contact Us

If you have any questions regarding this Refund Policy, please contact:

Horizon Virtual Academy Support
Email: support@horizonvirtualacademy.com
WhatsApp: +923438718671